Age and Identity

Age / Identity Verification of Players

According to the Saint Vincent legislation, playing on the web page is prohibited for persons under the age of 18. The Company does not take liability for any damages incurred by the Player due to violating the applicable legislative restrictions regarding to the age limitation. All regulated operators must verify the identity of each customer to prevent identity theft or fraud and to confirm that the customer is old enough to gamble.

We check the details of our customers as soon as they open an account and then at regular intervals.

For the account opening purposes client should indicate the following information:

  • Name and surname;
  • The date of birth;
  • Personal Identification number (if any);
  • The number of the identity and/or citizenship document, the date of issue, the issuing country, the issuing body, and the period of validity;
  • The active telephone number;
  • Username selected by the player;
  • E-mail address of the player;
  • Player password;

This is to ensure that the data we hold is correct and up-to-date. Only after the verification is complete you can deposit money, bet or access other gambling products (real money or play money). If the player has not reached the age of 18 or has submitted incorrect information about the age, “Gain Studios Limited” reserves a right to suspend an account, not to grant the winning and/or forward the information to the law-enforcement agencies and the player is fully responsible for the damage.

In most cases, the verification is automatic, but in some cases, we need additional information. In these cases, third parties do the verification. You may receive a message asking you to upload documents.

“Gain Studios Limited” is obliged to verify the player in accordance with any of the following method:

  • Player can update on the web. Page photo taken together with the Identification document, where the identification data and the face of the player are clearly visible;

Based on Saint Vincent legislation “Gain Studios Limited” is authorized to request from the client other additional information or documentation for the verification purposes.

Information on the processing of your data can be found in our General Terms and Conditions. We are legally required to comply with the regulations of the Saint Vincent.